What Is BPO And How Does It Work In The UK?

What Does BPO Mean?

BPO stands for Business Process Outsourcing, which involves outsourcing certain business operations to a third party company. Hive360 offers back-office BPO solutions for small to medium businesses in the UK, including training, pensions HR, employee benefits and payroll services.

BPO Benefits

BPO is becoming an increasingly popular outsourcing solution in the UK, with a wide range of benefits to businesses. These include:

  • Outsourcing back office and front of office services – a cost-efficient solution for small to medium businesses. By changing fixed costs to variable costs, for example by outsourcing HR services rather than hiring a HR team, your business is able to save money over time.
  • Business process outsourcing is also a convenient solution for enhancing the efficiency of business processes within companies. For example, instead of finding staff to work solely on specific areas such as payroll, an expert team is made available to you for whenever you need them.
  • Risk can be reduced due to utilising an expert team that have resources that your business may not have had access to otherwise, and it is their job to work to best practice in that particular business process.
  • In house resources can focus on core business strategies instead of spreading their time and expertise, which will give your business competitive advantages.

Hive360 And Business Process Outsourcing

As you can see, there are many benefits to outsourcing certain business processes to professional outsourcing companies such as Hive360. We offer fully compliant services for payroll, pensions auto enrolment, HR and training, but that is only the start. At Hive360 we focus on your employees and aim to increase employee engagement within businesses. We additionally provide your business with exceptional staff benefits and welfare support, so your employees as well as your business will see the rewards from outsourcing.

To find out more about how utilising BPO with Hive360 can benefit your business then please get in touch using the contact form at the bottom of the page or call us on 0121 661 4851.